MacX ("we", "our", "us") respects the privacy of every individual and organisation we engage with. This Privacy Policy explains what information we collect when you use macx.com.bd or transact with us, how we use it, and the rights you have over it.
1. Information we collect
- Identification data — name, designation, employer, BIN.
- Contact data — email, phone, office address.
- Transactional data — purchase orders, invoice records, licence assignments.
- Technical data — IP address, browser type, pages visited, collected via standard server logs.
2. How we use your information
- To prepare quotations, deliver licences and provide support.
- To issue VAT-compliant invoicing under your BIN.
- To communicate renewals, security advisories and licence updates.
- To comply with statutory obligations under the laws of Bangladesh.
3. How we share information
We do not sell your information. We share only what is strictly necessary with:
- The software publisher whose licence you are purchasing (e.g. Adobe), for the sole purpose of activation.
- Banking partners and payment processors, for settlement.
- Regulatory authorities, where compelled by law.
4. Data retention
Transactional records are retained for a minimum of seven years as required by Bangladeshi tax law. Marketing data is retained only while it remains relevant to our relationship with you.
5. Security
Records are stored on access-controlled systems with encryption in transit. Physical records are kept in secured premises at our registered office.
6. Your rights
You may request access to, correction of, or deletion of your personal information at any time by writing to business@macx.com.bd. We will respond within fourteen working days.
7. Cookies
macx.com.bd uses only essential cookies required for the website to function. We do not use third-party advertising or behavioural tracking cookies.
8. Updates
We may revise this Policy from time to time. The latest version will always be published on this page with an updated revision date.
9. Contact
Questions regarding this Policy may be addressed to business@macx.com.bd or to our registered office at 495-498, Senpara Porbota, Mirpur-13, Dhaka-1216, Bangladesh.